Refund policy

At SewMint, we want you to be satisfied with your purchase. Because our products are digital sewing patterns, our refund and return policy reflects the nature of digital downloads.

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📥 Digital Products – Refund Policy

• All PDF sewing patterns are instant downloads.

• Due to the digital nature of the products, we do not offer refunds once the files are delivered.

• If you experience a technical issue with your download, we will work with you to provide a replacement file.

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🧵 Eligibility for Support

Support is available if:

• The file is corrupted, incomplete, or unreadable

• You cannot access your download link after purchase

Please provide your order number and the pattern name when contacting support.

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🔄 Exchanges

Digital products cannot be exchanged. However, if you purchased the wrong pattern by mistake, please contact us immediately. While we cannot guarantee an exchange, we will do our best to assist.

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👤 Contact Us

For refund or support inquiries:

📧 contact@sewmint.com
Via: Chat

Our team responds to inquiries within 24–48 hours.

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✨ Notes

• By purchasing digital products from SewMint, you agree to this no-refund policy.

• Technical support is available for download or usability issues.